Terms

Wildtokyo Terms & Conditions 2026 | Australia

These terms set out the rules that apply when you play at Wildtokyo. They cover who can register, how your account works, how deposits, withdrawals and bonuses are handled, and what happens if something goes wrong. Please read them in full before you deposit. By creating an account or placing a bet, you confirm that you have read and accepted them. If any clause is unclear, our team is available around the clock on live chat. Gambling should be entertainment, never a way to make money, so please play within your means.

1. Eligibility and age

You may only use our services if you are at least 18 years old, or the legal gambling age where you live if that is higher. You must also be legally permitted to gamble under the laws that apply to you. By registering, you confirm that you are playing for yourself, that you are using your own funds, and that you are not acting on behalf of anyone else. We may ask for proof of age at any time and may suspend an account until it is provided. Accounts opened by or for anyone under the legal age will be closed, and any winnings arising from them may be forfeited. It is your responsibility to check that online gambling is lawful in your location before you play.

2. Your account

To register, you open an account from the homepage using your email address and a password, then choose AUD as your currency and confirm your details. You must give accurate, complete and current information, and keep it up to date. Each person, household, device and payment method may be linked to one account only. Duplicate accounts may be closed and any bonuses or winnings connected to them removed. Keep your login details private and do not share them. You are responsible for all activity on your account, so contact us immediately if you suspect unauthorised access. Your account currency is AUD and cannot be changed once your account is set up.

3. Identity verification

We are required to prevent fraud, money laundering and underage play, so we carry out know-your-customer checks. Before any withdrawal is approved, you will need to verify your identity and, where requested, your address and payment method. This usually means sending a clear copy of a government-issued photo ID, a recent proof of address, and evidence that you own the payment method used. We may request further documents at any time, including source-of-funds information for larger transactions. Withdrawals may be delayed or declined until checks are complete. Providing false or altered documents will result in account closure and may be reported to the relevant authorities.

4. Deposits and withdrawals

We accept Visa, Mastercard, Neosurf, Bitcoin and bank transfer. The lowest deposit is AU$15, and the maximum per transaction depends on the method and is displayed in the cashier. The usual minimum withdrawal is AU$30, though this can differ by method. Typical limits are around AU$5,000 per week and AU$15,000 per month, and higher limits may apply to VIP players. Bitcoin withdrawals are usually completed within 24 hours of approval, while cards and bank transfers commonly take 3 to 7 business days. Withdrawals are returned to the method you deposited with wherever possible. You must only use payment methods registered in your own name.

5. Bonus and promotion rules

Our Welcome Pack is 260% up to AU$5,300 + 850 Free Spins. Other welcome options include a standard offer of AU$650 + 170 Free Spins from AU$30, an Easy Start Bonus from AU$15, and a High Roller Bonus from AU$500. Welcome offers are claimed by opting in at the cashier when you deposit, and no code is needed for the Welcome Pack. Occasional promo codes for reloads or free spins are entered in the cashier or promotions section. Bonuses are limited to one per player, and we may withdraw or amend any promotion if we reasonably suspect misuse. Always check the specific terms shown with each offer before you accept it.

6. Wagering, maximum bet and expiry

Bonus funds and winnings from free spins are generally subject to wagering of 40x the bonus amount; the exact requirement is shown in the terms of each offer. While a bonus is active, your stake is capped at around AU$5 per spin or round, and exceeding this may void your bonus and related winnings. Bonuses typically expire 7 days after activation, and any unused bonus balance and unmet wagering will be removed at that point. Different games contribute to wagering at different rates, and some titles may be excluded, as stated in the promotion terms. You cannot withdraw bonus-related funds until all requirements have been met.

7. Bonus abuse

We take a strict approach to anything that undermines the fairness of promotions. Examples include opening several accounts, collusion with other players, using stolen or third-party payment methods, betting patterns designed to guarantee a return, deliberately exploiting software errors, and placing bets above the stated maximum while a bonus is active. If we find or reasonably suspect abuse, we may cancel bonuses and winnings, adjust your balance, suspend or close your account, and withhold withdrawals. Decisions are made after review by our team, and we will explain the reason where the law allows us to do so.

8. Restricted countries

Our services are not available to residents of, or players located in, the United States, United Kingdom, France, Netherlands, Spain, Italy or Israel. We may add further territories where required by law or licensing conditions. You must not register or play from a restricted location, and you must not use a VPN, proxy or similar tool to hide your real location. If we discover that you are accessing the site from a restricted country, we may close your account, void bets and winnings, and return any remaining legitimate balance where we are legally able to. You are responsible for knowing and following the laws that apply to you.

9. Fair play and game rules

All games run on the rules published by their providers, including Pragmatic Play, Play'n GO, Playtech, BGaming and Gamzix. Results are determined by the game software and are final once a round is completed. If a malfunction occurs, affected bets and payouts may be voided and refunded to the original stake. You agree not to use bots, automated tools, collusion or any technique that gives an unfair advantage. We may review gameplay at any time and take action where we find irregularities. Any suspected breach of these principles may lead to loss of winnings and closure of your account.

10. Dormant accounts

An account is considered dormant when it has had no login or gaming activity for an extended period. We may contact you using the email address on file before taking any action. If an account remains inactive, we may restrict access, and where permitted, apply reasonable administrative charges to any remaining balance. You can reactivate a dormant account by contacting live chat and passing verification checks. We encourage you to withdraw any funds you do not intend to play with, and to keep your contact details current so that we can reach you if needed.

11. Account closure and responsible play

You may close your account at any time by contacting our support team. We also provide deposit limits and self-exclusion tools in your account settings, and we strongly encourage you to use them if gambling stops being enjoyable. Self-exclusion requests are taken seriously and cannot be reversed before the chosen period ends. We may suspend or close an account if you breach these terms, if we have security or compliance concerns, or if we are required to by law. Remaining legitimate funds will be returned subject to verification and any outstanding bonus conditions. If you feel gambling is harming you, please seek help from a support service in Australia.

12. Liability, disputes and governing law

We provide our services on an as-is basis and are not liable for losses arising from internet failures, device faults, third-party payment delays or events outside our reasonable control. Nothing in these terms limits liability that cannot lawfully be limited. If you have a complaint, contact our live chat first, and if it is not resolved, email [email protected] with your account details and a description of the issue. We will review it and reply as soon as reasonably possible. The operator is registered in Curaçao, holds a Curaçao eGaming licence, and these terms are governed by the laws that apply to that licence.

13. Changes to these terms

We may update these terms from time to time to reflect changes in law, licensing requirements, our products or our payment options. When a significant change is made, we will notify you by email or through a notice on the site, and the updated version takes effect from the date shown. Continuing to use your account after a change means you accept the revised terms. If you do not agree with an update, you should stop playing and close your account. Please review this page regularly so that you always know the rules that apply to you in 2026.